The Challenge

BDsystems wanted to strengthen its distributor network with a digital solution that simplifies the quote request process. Customers of insect screen specialists often submitted their requirements by phone or email, resulting in a time-consuming process with room for error. There was a need for a centralized system allowing end customers to easily submit their requests via a web application.

The Solution

IDcreation developed a custom web application accessible through a single universal URL. The tool is designed as a clear step-by-step form where customers can configure their desired product. They are guided through the process of entering dimensions, selecting colors, choosing mounting methods, and other specifications.

Each BDsystems distributor can link to the form via a button on their own website. This centralizes the request process while still allowing the customer to interact with their trusted local specialist.

In addition, each distributor has a personal login, allowing them to securely view and manage their own incoming quote requests. This ensures a structured follow-up and increases the overall efficiency of the sales process.

Customer Benefits

• Time-saving: distributors receive complete, well-structured requests, ready for immediate follow-up.
  
• User-friendly: customers complete the form within minutes thanks to its clear and logical layout.
  
• Professional appearance: all distributors use the same high-quality tool, creating a consistent brand experience.
  
• Widely adopted: the tool is used by multiple insect screen specialists throughout Belgium.
  
  

Key Features of the Web Application

• Accessible through a central URL, connected to multiple distributors.
  
• Step-by-step layout with dynamic input fields based on user selections.
  
• Ability to add extra information such as measurements or photos.