European Distributor of Magewell, PTZOptics, HuddleCamHD & Nagasoft
Webshop with Exact Online and UPS integration for MVDE.
Customer Challenge | MVDE
MVDE sells high-end video capture, converting, and streaming devices for video conferencing and broadcasting to resellers and system integrators, exclusively through its website. They are the European master distributor for the Magewell, PTZOptics, and Nagasoft brands. MVDE’s specialized solutions serve B2B and B2C customers in various industries, including healthcare, education, events, professional sports, and gaming.
MVDE needed a highly functional and efficient webshop that allows shoppers to browse through the entire product catalogue, gaining a good understanding of product features and price tiers. IDcreation developed a custom, e-commerce solution that lets registered MVDE users see product prices and order products, while non-registered users can simply browse the product catalogue.
Key features of the custom webshop include:
Product categories, sub-categories, and sub-sub-categories
Detailed product pages
Additional product recommendations
A robust product search function
Product price tier groups
An overview of shipping costs for each order
Through the webshop’s user portal, MVDE’s users have the option to:
Create and manage their profiles
View and manage their orders
The solution’s backend features seamless, third-party solution integrations:
A link with Exact Online via web services:
Link to Exact Online documents
Export of web shop orders to Exact Online
Import or export customer data with Exact Online
Import or export customer’s orders with Exact Online
Import product information from Exact Online
A link with UPS courier services via API:
Customers can choose from different UPS delivery service options
The UPS service of choice can be saved as a preference for future orders
Shipping costs for each order are automatically calculated
The UPS tracking number gets imported into MVDE’s CMS for smooth order processing and customer communication.
Thanks to their new, custom web shop solution, the MVDE team does not need to worry about ordering and fulfillment processes anymore – they all take place automatically, with minimal maintenance and supervision from staff. This leaves the team with more time and resources, allowing them to focus on offering the best video products, at competitive prices.